Rules and Guidelines

A guide for safe and effective mutual assistance

For Those Seeking Help

Create requests based on genuine need

The Sawab platform is designed for mutual assistance when a person truly needs support. Please do not use it as a way to save money on services you can afford.

Examples of correct and incorrect requests:

Transportation

Correct: An elderly person cannot get to the hospital on their own, needs help with transportation

Incorrect: I don't want to pay for a taxi, give me a free ride

Physical Help

Correct: A single mother is moving and cannot afford movers

Incorrect: I have money but want to save on the move

Medical Help

Correct: An elderly woman living alone cannot get to the pharmacy for her medication

Incorrect: I don't want to wait in line at the clinic, go for me

Household Services

Correct: A wheelchair user cannot fix a leaking faucet on their own

Incorrect: Too lazy to call a plumber, fix it for free

For Those Who Help

Help selflessly

True help comes from the heart. Sawab points are merely a symbolic reflection of your good deeds, not their purpose.

Don't chase points at your own expense

  • Don't lift heavy objects if you're not physically ready
  • Don't take on tasks requiring special skills you don't have
  • Don't help everyone indiscriminately, depleting your own resources — time, health, finances
  • Learn to say 'no' if you feel the request is beyond your capabilities

Remember: it's not about the quantity of deeds, but the quality and sincerity of intention.

Safety Measures

Your safety is a priority. No points are worth risking your well-being.

1

Inform loved ones about your plans

Always tell relatives or friends where you're going and who you're meeting

2

Meet in public places

Choose crowded places for first meetings

3

Trust your intuition

If something seems suspicious, decline the meeting

4

Don't share personal data

Bank card numbers, passport details, SMS codes

5

Assess risks objectively

Not everyone acts with good intentions. Stay vigilant

6

Don't risk your life and health

No points are worth your well-being

The Meaning of Mutual Aid

In our time, many rush to outdo each other in worldly matters — a new car, a trendy smartphone, a renovated apartment. We postpone good deeds 'for later': in childhood — studies, in youth — entertainment, in adulthood — career and family, and charity — someday in old age.

But in old age, there is often neither strength, nor health, nor opportunity left. The Almighty calls us to compete not in accumulating worldly things, but in good deeds.

"So race one another to good deeds"

— Surah Al-Baqarah, verse 148

Sawab points are just a counter. True reward comes with a reasonable approach and sincere intention.

Start competing in good deeds today!